Case study · E-commerce

Designer bathrooms meets business success.

Client · Clickbasin Industry · E-commerce · Home & Interiors Services · Paid Media, CRO, UX
Minimal marble bathroom with round mirror and walnut fluted vanity
The store Clickbasin · designer bathrooms, sold online

−£0.54

Cost-per-conversion, down on the same monthly spend, roughly 35 more conversions a month, immediately

£10,000 p/m

Additional revenue, every month

+23%

Average order value, the result of better user experience, reworked landing pages and product grouping

The challenge.

Clickbasin sells designer bathrooms online, a considered purchase in a market where every click is contested and comparison shopping is one tab away.

Ad spend had plateaued: more budget wasn’t producing more orders. The brief was to get more from the same spend: new digital channels, a strategic revamp, and meticulous testing.

Luxury bathroom with brushed gold fittings
+23% Average order value increase

Imagery: Clickbasin.

The approach

Four stages. Same spend, exponential results.

Attract.

Opened new channels. A strategic revamp of the digital mix found buyers earlier in their project, not just at the last-click auction everyone else was bidding on.

Engage.

Regrouped the range. Product grouping and landing pages were reworked around how people actually shop for a bathroom (by room, by style, by project), not by SKU list.

Convert.

Tested meticulously. Continuous testing cut cost-per-conversion by £0.54 on the same monthly spend: roughly 35 extra conversions a month, immediately.

Grow.

Compounded the gains. Better experience lifted average order value 23%, and the combined effect added £10,000 in revenue every month: exponential results from the same budget.

Your brand could be the next story.

Whether it’s a revival, a relaunch or growth from a standing start, it begins with one honest conversation.